Legal Information



Except as specifically stated on this website, to the fullest extent permitted at law, neither nor any of its affiliates, employees or other representatives will be liable for damages arising out of or in connection with the use of this website. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Terms & Conditions

We expect you to be satisfied with anything you buy from us but if this is not the case, return the goods in perfect condition within 28 days of you (the customer) receiving them and we will refund the cost. This does not affect your statutory rights.

We aim to dispatch all orders as quickly as we can and use 1st class post or airmail as necessary. Please note that information regarding product dispatch will be displayed on at the time of purchase. makes every effort to ensure that the information given on its site is accurate and is updated regularly. We aim to display all products on the website in a representation as close as possible to the actual item. However, we cannot guarantee that product colours are accurately shown on each individual customer computer as you (the customer) will have your own variations of colour output via your monitor according to the graphics capabilities of your computer. (This is the case for any website viewing.) All quoted design sizes are approximate and there may be a slight variation in the colours of the threads provided.

All website design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code and all other materials on this website are copyright of or their technology providers.

All rights reserved. Copyright of all needlecraft designs/charts/patterns remains with unless otherwise specified. Permission is granted to electronically copy and to print in hard copy portions of this website for the sole purpose of accessing charts/patterns and technical information, placing an order with or using this website as a shopping resource. Any other use of materials from this website – including reproduction for purposes other than those noted above, modification, distribution or republication – without the prior written permission of – is strictly prohibited.

No contract will subsist between you (the customer) and for the sale of any product unless and until accepts your order by means of acceptance confirmation email. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time (or its recognised payment service provider) sends the email to you (whether or not you receive that email).

For the avoidance of doubt, any such contract will be deemed to have been concluded in England, UK. Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England, and you and irrevocably submit to the non-exclusive jurisdiction of the English Courts.

Privacy Policy

This website is owned and maintained by

The is committed to implementing measures designed to protect the privacy of those using our services.

The respects the privacy of all those who visit its website.

We collect information from and about our users to be used to improve the service we offer. We do not release identifiable information about users to this website.

This Privacy Policy, in conjunction with our Terms & Conditions governs your interaction with this website. If you would like to have any personally-identifiable information removed from, please contact us and we will use all reasonable efforts to comply with your request. However, there will be residual information that will remain within historic databases within web log files.

Information we might collect:

We analyse web logs for statistics relating to this website, such as the parts of our website end-users are visiting and how long they have spent there. We use this information in order to improve our website content, plan website enhancements, and measure overall website effectiveness. In certain areas of this website, we require that you provide us with personal information in order to be able to use that section of this website. If you submit a request for further information from us we will only use this information that you submit. The data that we collect is private and is never sold to any third parties.

What are Cookies? 

Cookies are small text files that are often created when you visit a website, and which are stored in the cookie directory of your computer. The cookies contain small pieces of data which are used on our website to store your current choices such as language and accessibility options.

By reading the data in the cookie we are able to apply your preferences from page to page as you move through our site. The cookies our site uses are called “session cookies”. The cookies do not contain any personal information about you, and they cannot be used to identify an individual user. You can set your computer not to accept cookies but, if you do, you will not be able to use some facilities on the website. Session cookies are deleted when you exit from the Internet.

If you have any queries about this policy please feel free to contact

Name & Registered Office
Pinks Barn LLP
Pinks Barn, London Road
Glos GL7 4AR

LLP registered in England and Wales No OC403632